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Episode 352 – The upsides and downsides of selling

On the surface, selling sounds like a no-brainer, doesn’t it? Turn your clutter into cash? Win-win.
But if you’ve ever actually tried to sell something online—or at a garage or car boot sale—you know it’s not always worth the effort. Between taking photos, writing listings, dealing with flaky buyers, and working out postage and shipping, it can become just another item for the to do list
In this episode, we’re diving into the pros and cons of selling your stuff after decluttering.
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Transcript of this podcast episode
Speaker 1  00:00
On the surface, selling sounds like a no brainer, doesn't it? Turn your clutter into cash? It sounds like a win, win. But if you've ever actually tried to sell something online or at a garage or boot sale, you know it's not always worth the effort between taking photos writing listings, dealing with flaky buyers and working out postage and shipping, it can become another item for the to do list. In this episode, we're diving into the pros and cons of selling your stuff after decluttering and

Speaker 2  00:45
you're listening to the declutter hub podcast, bringing you tried and tested no nonsense tips and advice from the leading experts in decluttering and organising your home. Now here are your hosts Ingrid Jansen and Lesley Spellman. 


Speaker 1  01:08
Hello and welcome listeners. I'm Ingrid and I'm Lesley. If you're new to the declutter hub podcast, you're so welcome. What you'll find is that we try and find a fun factor in the serious business of decluttering, and if you've been here for a while, you know exactly what we mean. So thank you so much for listening.

Speaker 3  01:27
If you'd like to get involved in conversations relating to this podcast, it all takes place in our Facebook group. So come and join our lovely, warm, supportive community. To find the Facebook group, go to declutter hub.com, forward slash group to find out more, or you can search for the declutter hub community on Facebook. Well, hello

Speaker 1  01:48
listeners. It's so good to see you for another episode here in the declutter hub podcast and Lesley, we're going to talk about selling, and we've got quite a firm stance on there, don't we? Can I see that we get the soapbox out in this podcast somewhere?

Speaker 3  02:05
Well, I don't think it's necessarily that we've got a firm stance. We've got a preference, for some people. So it's all about that realism, really, that's what it's about. Because, you know what? And we're going to delve into a little bit deeper, but basically, we think that selling our stuff is a good idea, but actually it kind of can take us backwards, unless you've got great processes, which we're going to talk about later. So it's not for everybody, but it's about being realistic about your actual behaviors and habits. That's what it's all about. And so it's not that. We're not saying here, don't sell your stuff. Absolutely not. We've got no this is your life, your money, your budgets, your decluttering processes. But we we want you to be realistic, and we want you ultimately, ultimately, to make progress. And sometimes, if selling is uppermost in your mind, it can really hold you back. And that's what this podcast is all about. Yes,

Speaker 1  02:59
exactly, because what we see it all the time, don't we? Lesley, we inspire people to declutter. Then they go, Oh my gosh, I'm loving this. And then the next thing they kind of say in the next sentence, I've got all this stuff that I'm gonna buy, that I'm gonna sell on Vinted marketplace, eBay, and you can name them all. I've got them all in the bag ready to go. Yeah, and that's where it stops, doesn't it? So I think that's why it's really important to really talk this through. So I'm really glad that we're doing this podcast, actually, exactly.

Speaker 3  03:34
I mean, it does seem like a really obvious choice, doesn't it, that you would, why would you not try and make money from your stuff. You know, obviously donation is uppermost in our minds as well. We love people to donate things and to give the people things a second life. But if you've got something and you can get a five or a 10 or 20 quid, something like that, why would you not try and kind of bring that back in? But I think that what it does a lot, it seems like an obvious way to recoup the value, particularly if it's something that's not quite delivered and what you expected it to so if there's something that we bought didn't quite work out, and then ultimately, we're like, okay, we're going to let it go. We have this feeling of guilt because it didn't do what it was supposed to do. We might have spent a lot of money on it, it might have been a gift, all these different things. So we feel guilty. And so what we're trying to do is we're trying to alleviate that guilt a little bit, aren't we Ingrid by selling it, by getting some potential value out of it. We couldn't really wear it if it was closed, for example. You know, we couldn't really wear it. But actually, so what we now need to do is to try and make some money out of it. And actually, what it does, if it's sat there in these kind of bin bags under our desk. It can alleviate that guilt, because, you know that money is still sitting there rather than going on to its next home. Now, having said all that Ingrid, it's becoming easier and easier, yeah, to sell your stuff, right? So back in the day, 15 years ago, and when you and I started out as professional organisers, you know, all we had was the. Bay, even eBay now is a lot easier than it used to be. There's different apps that make it so easy. So if you've got those processes worked out, go for it. Do you know what I mean? Definitely,

Speaker 1  05:10
yeah. And I know, I mean, in the in the olden days, it was like a website, and it was clunky, and it took forever. You had to upload your photos, you had to put, find the wire to connect your your your camera, to your computer, to upload the pictures. It was a whole fact, isn't it? While now, indeed, apps, you snap a picture with your phone, boom, it's there. You can even, you know, search for the great, you know, great wording to put on. It's gotten so much easier. But of course, you know the work is still there. Whether you're going to sell on Facebook, marketplace, on eBay, on Vinted, on Depop, on Poshmark, next door, whatever it is, there's work to be done. You can't just go right. And I think that's where people kind of go, Okay, I've got this whole bag of stuff, and then it suddenly feels like an overwhelming task to do. If you would just have one or two bits, you go, Okay, I'm gonna give this a go. But it's never one or two bits. It's always one or two or three bags full of stuff. And then it's like, Oh, where do I start? It feels too much on to get all of this on the go. So

Speaker 3  06:21
let's talk a little bit Ingrid about what's actually involved in it. I mean, it's interesting that you say, you know, it's really, it's much, much easier now, because I'm particularly now, if you're ready to embrace AI and do do hit those, get AI to create a description for me and then tweak it yourself. AI is just there, you know, it can literally see an item and then create a listing, a description for you that makes it look amazing, and something that people would want use those AI tools that are in these, these selling channels, because that's going to save you loads and loads of times. But, yeah, but talking about so we get it, okay, so we've decluttered. We put everything in a bin bag. We put it to one side. We're going to sell it. What actually is the process?

Speaker 1  07:05
Well, I think, first of all, it all starts with it indeed, thinking that knowing this is not a two minute job, right? You have to kind of understand what's going on. So you probably it all starts with figuring out, you know, the app. Where do I put a new listing on? How do I find out? You know, you need to get your head around the app and see how it all works. I'm hoping that somebody probably has made some YouTube videos somewhere, like, if you want to sell on Vinda, this is what you need to do, and this is what you need to think of. There must be a YouTube video somewhere out there that explains it to you. So invest the time. You can't just go right? I got a 10 minute slot here to snap a picture and put something on an app. Understand how it works. It's with it's like with that with everything, isn't it? When you try something new, you need to know the details. Then, of course, indeed, take a good picture when it's in a light room, in a light place, you know, don't put something dark on. Quality of picture is, I think, still crucial. You need to write, indeed, a listing of the item. You need to be honest. You know, if there is a little tear, if there is a mark, if it's, you know, what the size, take a photo of the label, put it on a hanger. If it's an item of clothing, you know, you can go as far as you want, figure out. How do messages work with people who are interested? Where do they end up? Do they get into some sort of messages folder, an inbox? How does that work? How does shipping work? How do I, you know, do I need to go with my item to the post office. Do I need to figure out, have I got backs for this? What is the process from the moment you decide, okay, I want to sell this on Vinted to it is actually left my house. What are the steps from I need to get an address from the seller. I need to put that address on an envelope. I need to bring it to the post office. It needs to be Wait. I need to know the postage on it. How long does it normally take to arrive? Does it matter if it's first or second shipping? What happens if you if you even send it abroad, which is becoming less and less obvious at the moment because of of cost, obviously. But you need to figure it all out. So I think investing in a platform before you even you know that will really, really help you. And then I think I would say, don't go for I'm gonna do a whole bin Mac. Just go, You know what? Let me just do two or three items just to see if I can get the hang of this. Because, of course, the more often you do this, the easier it gets. Right the first second or third time will take you forever, because you're figuring it out as you go along, but it will become easier over time. As with everything, I

Speaker 3  09:52
think it's you know, it's all in the preparation, as you're saying with but even before you get to that stage, you've got to think about, where are you going to do. This, you know, like, have I got a designated room that I can leave all this stuff out in? Am I going to wear the clothes really important? I think the ones that you wear sell better than the ones that are on a hanger. Have I got a mannequin? Is my stuff ironed, or is it all creased because it's been put in a bin bag? Have I got a light room? You know, all of those things are really, really important. And I think, you know, one of the things that I saw yesterday, because I do, obviously, we follow lots of people and influencers and stuff in this field, really, of decluttering. And one of the thing was like, don't, if you are going to list, I don't know, 20 things in one day, don't put them all on at the same time, because the algorithm of Vinted then, apparently, is going to prefer it if you drip feed those like a couple of items at a time, because it's going to push and see that you're putting a new item on it will push it to the top. I don't know whether this is true or not, but as well as everything else, we've got the algorithms to worry about to make sure that our stuff is seen right. So this is not straightforward. It's not for the faint hearted, and it will take a long time to go through that process, but if you get it nailed, as Ingrid says, and if you get your processes worked out, and you've done all your preparation, and you dedicate the time to it, then I'm sure it can be very, very worthwhile. But I think from where we are, and we make no bones about it, you know, we've already said this weird, we prefer generally, generally for people not to worry too much about selling if that's a possibility, if that's a possibility, really, really important to say that, because it's just another item on the to do list, isn't it? Ingrid like so the decluttering is hard enough. We've got, you know, mental fatigue. We've got decision fatigue, and then we're going to go back again into the same item and start to work with it again, you know. So we worked with it in turn, in terms of getting it physically out of the wardrobe. We've worked with it in terms of making a decision whether it's going to stay or go and where it's going to go to then we put it in a bin bag. It's still in our house, not decluttered at this point in time. Then we bring that same item out again. Gives us an opportunity to rethink the decisions that we made for the right reasons on the way that the day that we were decluttering there, and think, Well, actually, maybe I don't want to sell that. I'm back in the wardrobe it goes. You know, there's all of these things that come into play that we really need to think about, little barriers along the way that are going to stop us from getting to what we wanted. Ultimately, we are here to declutter our homes of stuff. Yeah, that is our primary objective here, and that's what needs to remain the primary objective. If you can, you know, if you can, and just go, I've made the decision. The stuff is going into a bin bag. It goes off to the charity shop. Job done. You'll never think about it again if you're constantly churning this stuff, bringing it out, it's another burden. Your stuff is still burdensome to you. That's the problem, and that's why we find it can be have such a negative effect, honestly. Yeah, one of the the biggest kind of breakthroughs that people in our world make is letting go of the idea of selling, isn't it? Ingrid, you know, once people let that concept and that thought process go It's very freeing, very freeing. So I think really think about the emotional burden and the fact that you're continually having to look at this one item to make decisions as it goes down its little path from being in your wardrobe to being in somebody else's home. So really, really important. Yeah,

Speaker 1  13:21
I think you mentioned something really important there. Lesley, I think that's mainly the churning, because we see it all the time, don't we? We see the bin bags in the hallway. I haven't really gotten as far as putting it in my car and bringing it to the donation and now I can't remember what it was that I was going to do with it. We see the bags in the bottom of wardrobes with the clothes that are now completely crumbled up. Yeah, I was gonna sell this, but I haven't gotten around to it. And then, and then we ask, of course, the neutral question, okay, how long has it been in your wardrobe? And then the honest truth comes out, and it's like, yeah, it's been there for four years, you know. So all this time it's been sitting there deteriorating, another mental job on your to do list. Like you said, it's not left the house. It's just been turned, turned now from your wardrobe into a bag. Nothing is left, and the mental burden is still there while if you make donation part of your your your exit plan, part of your cycle of success that we've spoken about before. And it actually leaves you to go, right, okay, and then the job feels finished. It's gone. And then, honestly, I don't even remember over the years the things that doesn't mean donation. I want to put a disclaimer here. It's not always perfect. You might remember a couple of bits you've donated and you now regret it, but nobody says that life is perfect, right? You can't wait for to do everything perfectly, but 99.9% of the stuff you'll never remember, and I think that's really. Important. But when it sits in a bag, in the bottom of your wardrobe, or somewhere in your house, you see it every time going, Oh yeah, still gotta do that. Still haven't gotten around to it. Oh gosh, yeah, when I'm on, when I'm gonna find the time to figure it all out. And I think that's that, that mental burden, that, that that, honestly, that can be a much bigger than people think. In advance, absolutely.

Speaker 3  15:27
So ing, let's pop to a break, and then let's come back and talk about more pros and cons of selling. Hi

Speaker 1  15:35
everyone. Welcome back to this podcast, which is all about the upsides and downsides of selling. So which way are you swinging at the moment? Which way you're thinking? Yeah, maybe I need to change my thinking a little bit on this. Or maybe you're like, well, Ingrid and Lesley, you've not convinced me just yet. Keep listening, because we're gonna dive into some more into this whole conundrum, right? Lesley,

Speaker 3  15:58
yeah. And it definitely is a conundrum. I think some of the other things that you know, because we've been around this industry for a long time, and so this is something that we've seen many, many times, and people have good experiences of this and bad experiences of it. And I think there's sort of strangers, particularly if this is, if it's a, if you're if it's a, if you are selling something, and somebody's coming to pick it up, you know, you've got issues there sometimes, you know, personal safety without getting too deep on things. So we need to be careful that. And there's a lot of scammers out there as well as right? So as soon as you put, you put something in onto the internet, there's a possibility of scams. Hopefully that doesn't happen too often, but it is something to think about. I think you know, more than anything else Ingrid, I think the most important thing for us, and this is what where we really sit behind you decluttering your home to allow you more freedom, more time, more space, less stress. That's the whole purpose of decluttering, and all you're doing by keeping it in your house and giving yourself more job is is just stopping yourself from doing the fun stuff that decluttering should allow you to do. And so I think that you've gotta work out what's more important to me, the money or the space, ultimately, because that's what it all boils down to. And the kind of say goodbye to the stress, which you can do if you just donate, which is simple, and we're going to talk about donation a little while, or you can go, you know what the money is? Way more important. I am willing to invest time and effort into this. And so I think it's really important for you to think about, is this worth my time? Think about how much you're likely to get. Because honestly, one thing that we do know is that your stuff is never worth as much as you think it's going to be worth, you know? And you can see that by eBay sellers, vintage sellers, people who do this for a living. And there's a lot of people out there that you can outsource this to another option that we might talk about in a little while. But they are very choosy about what they're spending their time on. You know, they're like you. If you send something that costs you 1010, to 15 pounds, they're like, not interested designer top end High Street is all I gotta be interested in, because the effort is not worth it to get 90 9p for something. You know, you can bundle some stuff together, but again, you know, bundling stuff together sounds easy, but you could, really gotta think it through. Gotta get all the sizes right. You know, you've gotta be a bit of a pro for that kind of thing. And so you've really got to think that through. Is this worth your time? And nine times out of 10, for most people we come across, they're like, it's just not worth it. I've literally spent a day and then a load of hassle, a load of emails to do. I've been to the post office three times and I made 14 quid. Yeah, you know what I mean. And so that's what it is. It's about opportunity cost, isn't it? Like, what could you be doing instead of selling?

Speaker 1  18:46
Yeah, yeah. I think that's a really valid point. Lesley, because it sounds fantastic, right? All that top was, I don't know, 35 pound. I might get a fiver or tenor for it. We always think we get more from it than we actually get for it. So we get enthusiastic about it, then with the haggling back and forward, and you have to put the price down after a while, because nobody's buying it. So it suddenly becomes something negative. So the positive feeling that you had from oh my gosh, I'm feeling so good. I'm streamlining my wardrobe. I can find everything again and feeling really on top of it, like, Yeah, this is amazing. I love this decluttering. Now it's like, wow, I wanted to have 10 pounds for this top and now they're even haggling me down to five and for all, for all the work that I've done for it, and it's turned into something negative. So you've done a bunch of work in the end for FiVER, and that's, I think, can, can be a bit deflating, can't it? Because then you're like, but wow, was that worth? Was that hours work? Was that worth my five pound? And some people, you know, they're super quick and they're handy, and they can do a if you're if that's you, fantastic. But if. If you suddenly like, but I'm already time poor. I struggle to get all of the things done. The whole idea of this decluttering, that I would create more space and more time and more energy, and now I'm feeling down about it, so the whole idea about it is now gone out of the window, which, of course, is such a shame.

Speaker 3  20:18
You know what? It's really interesting Ingrid for I mean, you and I both from one to one businesses. I've got the clutter ferry in the northwest of England. Ing, we've got organise your house down in the south east. And I'm sure, you know, Ingrid, you're the same as I am at the beginning of our businesses, you know, back in the day, and people would ask us to sell for them, and we would do that, and we would dabble in that and look at the possibilities. So I went through various various kind of reincarnations where I did a little bit myself. Then I was like, This is too much like hard work. I can make more money, but, you know, ultimately, I'm running a business going out there and decluttering for people, rather than sitting and getting pounds and pennies on eBay for people and but more importantly, what I was seeing was that it was creating this negative effect. So we got in as the clutter fairy, done this fantastic job for somebody. Somebody was absolutely delighted. And then they go, here you go, and do you want to sell the stuff as, like an added benefit? And so we take the stuff away, and then the stuff that they thought they were going to get 200 pounds for, they get 22 pounds for. And then they're like, oh, and it had an impact on our business, because, as you say, it turned something that was wholly positive into something with a slight negativity. So we stopped selling for people a long, long time ago. We do the odd thing, but again, only when it's really sort of high end, when we absolutely see the value in that, but not like tons and tons of stuff, like an odd thing, and we'll always try and fight outlets. We do use eBay sellers within the business that we outsource to because they are professionals and we are not. Do you know what I mean in terms of selling stuff? You need to understand algorithms and listings and spreadsheets and all that kind of stuff, because it's a lot of work and so, yeah, so it's interesting how that works from a from a professional perspective as well, but it's something that we very quickly kind of gave up on. I think, I think the most important thing really is, you know, Ingrid that we talk about an exit plan and trying to offload the decluttered items on the day that you declutter them, for lots of different reasons to give you that transformation, you know, for you to see that before and after, and to really feel super proud of yourself and so but if it's just sitting there in a bin bag in your hallway, under your desk at the bottom of your wardrobe, then you've not got that emotional freedom, have you? You've not got that quick release of like, oh, wow, I've done that. We all know what it feels like to go and take stuff and drop it off to the charity shop. Feels amazing to take stuff to the to the tip, if that's what we do, you know, it feels really good, doesn't it, to be letting go. The process of letting go is such a powerful one with decluttering, and if you just move it, which ultimately is when you're selling, is all that you're doing, then you just don't get that hit. Do you?

Speaker 1  23:01
Yeah? Yeah. I think it's really true. And yes, Lesley, you mentioned eBay sellers. Yes, there are people out there who can help you. So if you do have lots of high end stuff, if you've got lots of kind of things that you think, Okay, this is actually or if you have to recoup some of of the money that is spent on these expensive items. There is help out there, eBay sellers, finted sellers. Maybe you can ask, you know, one of your neighbor kids that is maybe really quick and handy with apps to help you figure it all out. If it's something that you think, Oh, that might be maybe using the app is the one that's going to struggle the rest, I'm all good with going to the post office and writing it on an envelope. But the app is the problem. You know, ask for help, see if you can outsource some of these bits. But indeed, of course, the letting go, if the selling, if you've now realized, listening, oh, actually the selling is, is, is something that I have to really rethink. I'm going to go down the donation route. There are so many places things can go, indeed, to charity, shop, a goodwill. You can ask families and friends without you know, the expectation that they use it, and the freedom for them to say no if they don't want it. You can put it on a giveaway app, on free cycle, free goal, OLIO, check your local Facebook marketplace and elicit for free, so you'll still have some. I mean, the easiest way is to bag it up, drive to your local Goodwill or charity and go. I've been some doing some decluttering. Here you go. All the other ways are more more more work and more cumbersome. But some things, you might think, Oh, actually, the charity shop won't want that. I'm going to see if I can put it on a free giveaway app. So do your research just like you know, it's really a big part of when you are starting on your decluttering journey, you need to do a little bit of research on this excellent. Plan, go to your local Goodwill and your charity shop and ask them what stuff do you like, what stuff don't you want, and ask them 20 questions. Do you take pillows? Do you take old fashioned TVs? Do you take hangers? Do you take books? Do you take DVDs, magazines from I don't know. How about clothes that have a tear or a hole? How about socks and underwear that's that's been worn and washed many times, towels that have, you know, a stain on them? Ask all these questions, because if you know the answers, you'll make it easier for yourself, and that will benefit you completely in what you're going to do in the future? Yeah, you're absolutely

Speaker 3  25:43
right Ingrid. And then based on what, what your charity shop, because that's obviously going to be our desired route for most people, um, based on what they say, then you can determine what needs to go on something like olio. I mean, we, you and I are big fans of OLIO, so you can use it for everything. Like I had people here doing the garden last week. There was a little bit of leftover gravel. The guy was like, one ton or two ton. It's somewhere in the middle, but it's cheaper to get two tons. I'm like, no problem. It'll sit there. As soon as you're done, and you decide how many you need, I'll I'll just stick it on earlier, and somebody will come and get that gravel within five minutes. Like it'll be gone. Flagstones in patios. They take things like that, pieces of wood. Um, I gave away a load of plastic wallets because, because I'm not doing as much clutter fairy work at the moment, I had a load of like, you know, stuff that I had for clients and stuff like that. I could have waited and given it to my clutter fairies in July, when we've got a summer party at my house. But I'm like, I want, I want it gone, so I'm just going to put it on earlier. No one's going to take that at the charity shop, a load of plastic wallets. They're going to be like, how do I sell that? You know? How do I bundle that up and sell it? Somebody will have it on. Oh, yeah, this guy came as happy as Larry. Do you know a plastic plant that I had that I didn't like anymore? Like, I could have taken that to the charity shop, but it's a bit cumbersome for me to carry to the charity shop. What is a bit big? What fit in the car? I'm like, put it on. Oh, yeah, somebody just pops around half an hour later. Dead, polite. Everyone's and it's a lovely community. You feel like you're working within the community to give something back. And so, yeah, you know, it's a really lovely thing. So if that's something, and we do believe, we don't know, and we that it is available, so we don't know about all countries, but somebody has told us that OLIO is a thing is available in the US. We're not quite sure where, so do look that all up and see whether that's that is where you are, if you're in the United States, and let us know as well. Because we'd love to know whether OLIO is a thing in your country as well. We can't, we look at it all the time, because we're big advocates of it. You know, it's a little bit of a knot. It's got a few ads running on there. It's a little bit of little bit of a knot for product. I don't know. It's not quite sure where they get the revenue from, but it's just such a lovely, so lovely community. And you can give away food on earlier as well. So it started out as a food giveaway. It's like, you know, when food is about to go off and things like that, you can put food on that brilliant, you know, I mean, to be able to give that to somebody who might need it, or to somebody, just to somebody who's more inventive than you, and not to chuck them bananas away and they're going to make banana bread or put it in a smoothie or whatever, which don't want things to go to waste. I think that's the thing. It's a, you know, not a non wasting app. Is that the word no? Yeah. So, yeah. So I think we've made our point Ingrid,

Speaker 1  28:21
yeah, I think so too. I think so. We definitely lean towards donation for all the right reasons. But if you were DAP hand at doing tech and using apps and and you need to recoup some of your investment by all means, give this selling a go, but make sure you think it through before you kind of crack on and put tons of stuff on there, and then figure out, oh, wow, this, this is a little bit more work than I thought it was going to be. I've underestimated this. And then you, then you actually create more problems for yourself, and that's what we don't want, actually decluttering the whole ideas that you make it easier for yourself and not harder. So yes, listeners, I would love to know from you, what are you going to do with that bag of stuff? Can you find a couple of items that you'll be meaning to sell for ages? And you now think, Okay, girls, you've made your point. I'm going to donate them. That is my call to action. To you, I would love and tell us. Let us know, are you going to listen to our advice, or are you like, wow, I don't even know what you're talking about. Selling is like the best thing ever. We would love to hear from you. Let leave a comment under the podcast. Or, you know, even if you want to send us an email on support at declutter up.com tell us, because we always love hearing from all of our listeners from all around the world. So we appreciate you being here. So thanks so much, and we'll see you next week.

Speaker 2  29:56
Thanks so much for listening to the declutter hub podcaster. Don't forget to subscribe to us in your podcast player so you don't miss an episode and we'll see you next week.
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